Taking Care of Business… Every Day

Taking Care of Business… Every Day

Episode #6 is all about B2B marketing.  Jeremy, Anne, and Andrew talk about some of the must do's and don'ts of B2B marketing as well as delve into the down and dirty need to know information that all business owners should be thinking about in regard to their finances and bookkeeping.  Sit at the feet of our special guest is R.E. Foust, business finance guru, from Pugh CPAs in Knoxville, and learn about the biggest mistake he has seen business owners make time and time again.

Christmas (marketing) Don’t Be Late…

Christmas (marketing) Don’t Be Late…

In episode 5 of the Big Podcast for Small Business we learn about Facebook's new not-so-live video format, Microsoft's October surprise, and we jump head first into holiday marketing!  It's not too late to plan out your November and December and make the most of the holiday opportunity.  Tune in for some great ideas that you can start implementing today! PLUS!  Our special guest, Chris Hurley, president of Russell and Abbott Heating and Air (https://russellandabbott.com) shares the story of how he and his coworkers lost their jobs when the business went under and how they brought it back from the dead and became one of the most successful HVAC businesses in the East Tennessee region.  Facebook Premier Video Instructions: https://www.facebook.com/help/publisher/994096144083740

Domo Arigato Mr Chatbot

Domo Arigato Mr Chatbot

Take a journey through the world of chatbots with Jeremy, Allen, and Andrew in Episode 4 of The Big Podcast for Small Business as they discuss what they are and how small businesses can utilize them to increase sales. Pete Mara, business extraordinaire from Culture Weavers and At The Gap, is our special guest.  Tune in to learn about how businesses of all shapes and sizes can benefit from the MVP model.

I Like It, I Love It! I Want Some More of It: Providing Great Customer Experiences and Getting Great Reviews

I Like It, I Love It! I Want Some More of It: Providing Great Customer Experiences and Getting Great Reviews

Episode 3 is here with the lowdown on how to get great reviews and how to WOW! your customers with a customer experience extraordinaire Donna Cutting of redcarpetlearning.com This one is a little long, but it's worth it! We also tackle new updates with Instagram TV, Instagram Shopping, and some iMessage developments that might be opening up opportunities for SMB marketing.  You can get Donna's book, 501 Ways to Roll Out the Red Carpet for Your Customers at Amazon: https://www.amazon.com/Ways-Carpet-Customers-Easy-Implement/dp/1632650231