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#003 I Like It, I Love It! I Want Some More of It: Providing Great Customer Experiences and Getting Great Reviews

Episode 3 is here with the lowdown on how to get great reviews and how to WOW! your customers with a customer experience extraordinaire Donna Cutting of redcarpetlearning.com.  This one is a little long, but it’s worth it!

We also tackle new updates with Instagram TV, Instagram Shopping, and some iMessage developments that might be opening up opportunities for SMB marketing.

You can get Donna’s book, 501 Ways to Roll Out the Red Carpet for Your Customers at Amazon: https://www.amazon.com/Ways-Carpet-Customers-Easy-Implement/dp/1632650231

#003 I Like It, I Love It! I Want Some More of It: Providing Great Customer Experiences and Getting Great Reviews

#002 The Safety Dance: The Right Moves to Make Your Site Secure

Website security is going to be taking a lead role in the impression that your business gives online. We also tackle Facebook page type changes and hear from business and life coach, Dion Hunt (improvinglifecenter.com) about the impacts of good and bad leadership for small businesses.